Return Information & Policy -All returns have to be authorized by email (elephanthunterinthecity@gmail.com). We will not refund a hat or tee that has been washed or worn. Please use a shipping method that has a tracking system. Refunds and exchanges can take up to 4 weeks. A $3.00 processing fee will apply for each returned item.  For example, if you return three tee shirts, $9.00 will be deducted from the total amount that you will receive back.  Therefore, you would receive $60.00 back for the three returned tees ($23.00 x 3 = $69.00 – $9.00 = $60.00 total return).